Judi96 Terms and Conditions – Complete User Platform Guide

These Terms and Conditions ("Terms") govern your access to and use of the website, mobile application, and all services provided by judi96 ("Platform"). By accessing or using the Platform, you agree to be bound by these Terms without any conditions or exceptions.

If you do not agree with any part of these Terms, you are not permitted to use the judi96 Platform. Continued use following any amendment to these Terms constitutes full acceptance of the revised version.

These Terms should be read together with the judi96 Privacy Policy and Responsible Gaming guidelines, which also form part of the overall agreement between you and judi96.

To register and use the judi96 platform, you must meet the following eligibility requirements:

• You must be 18 years and above on the date of registration. judi96 complies with child protection laws and strictly prohibits access by underage individuals.
• You must register using your real identity. The use of false names, fictitious information, or another person's identity is strictly prohibited.
• Each individual is only permitted to hold one (1) active account only. Holding multiple accounts will result in the closure of all associated accounts and forfeiture of balances.
• You must provide a valid and active Malaysian phone number for identity verification and account security purposes.
• Using the Platform from regions or jurisdictions that prohibit online gambling is entirely the user's responsibility.

Judi96 reserves the right to request identity verification documents (KYC) at any time, including copies of your ID, bank statements, or other supporting documents. Failure to provide the requested documents within the specified period may result in account suspension until the verification process is complete.

You are fully responsible for all activities that occur under your account, whether carried out by yourself or by any other party using your account with or without your knowledge.

• Keep your password secure and do not share it with anyone, including judi96 staff.
• If you suspect your account has been compromised, contact our customer support immediately.
• Judi96 is not liable for any losses resulting from unauthorized access to your account due to your own negligence.
• Account information such as your name, phone number, and payment details must be updated if any changes occur.

Judi96 supports a variety of secure and convenient deposit methods for Malaysian players, including FPX bank transfer, DuitNow QR, Touch 'n Go eWallet, GrabPay, and digital assets. All deposit transactions are processed in real time and protected by 256-bit SSL encryption.

• The minimum deposit amount is RM 20 for all supported payment methods.
• All deposited funds must originate from a legitimate source and be in the name of the registered account holder.
• Third-party deposits are strictly prohibited. judi96 reserves the right to withhold withdrawals if evidence of a third-party deposit is found.
• Judi96 does not charge any processing fees on deposits. However, your financial service provider may impose certain charges that are beyond our control.
• If a deposit fails to process, funds will be returned to the original source within 1–3 business days.

All financial transactions on the judi96 platform are monitored by an automated fraud detection system. Any suspicious activity will result in the account being temporarily frozen pending further investigation.

Judi96 processes withdrawal requests within 15 to 30 minutes once identity verification is complete. Withdrawals are subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• All KYC processes must be fully completed before the first withdrawal can be approved.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your judi96 account.
• Withdrawals involving bonus funds must meet the specified wagering requirements before they can be processed.
• Judi96 reserves the right to request additional documents for verification purposes on withdrawals that exceed certain limits, in accordance with anti-money laundering (AML) compliance requirements.

Judi96 offers a variety of bonuses and promotions for new and existing members from time to time. All bonus offers are subject to specific terms and conditions stated alongside each promotion.

• The welcome bonus is only eligible to be claimed once only by each new member upon first registration.
• The wagering requirement for each bonus will be clearly stated on the relevant promotions page. Standard wagering requirements range from 15x to 35x depending on the bonus type.
• Bonuses may not be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• Judi96 reserves the right to cancel any bonus suspected of being obtained through fraudulent means or abuse of the promotions system.
• In the event of a conflict between the general terms and specific promotional terms, the specific promotional terms shall apply.
• The validity period for each bonus will be stated in the respective offer. Expired bonuses will be automatically forfeited without notice.

All games available on the judi96 platform — including slots, live casino, bingo, and sports betting — are subject to the specific rules set by their respective game providers as well as judi96's internal guidelines.

• Every game uses a Random Number Generator (RNG) that has been audited and certified by an independent third-party body to ensure complete fairness.
• Any technical disruption during an active game will be resolved based on the transaction records stored by the judi96 server.
• Completed game results are final and cannot be disputed unless there is verifiable evidence of a technical error.
• The minimum and maximum betting limits for each game are clearly displayed within the respective game interface.
• Judi96 reserves the right to withdraw or suspend any game at any time for technical or operational reasons without prior notice.

For detailed rules on each game category, please refer to the in-game help section or contact our customer support team, available 24/7.

The following activities are strictly prohibited on the judi96 platform and may result in immediate account closure, forfeiture of all balances, and legal action where necessary:

• Identity fraud: Registering using a false identity or another person's identity without authorisation.
• Multiple account ownership: Opening more than one active account to circumvent limits or obtain additional bonuses.
• Use of automated software: Using bots, automated scripts, or third-party software to automate gameplay or gain an unfair advantage.
• Collusion: Colluding with other players to manipulate game outcomes or cheat the judi96 system.
• Money laundering: Using the judi96 platform to process or conceal funds derived from illegal activities.
• Bonus abuse: Exploiting loopholes in the promotions system or using dishonest methods to gain bonus advantages.
• Threats or harassment: Harassing, threatening, or behaving inappropriately towards staff or other players on the platform.

You may close your judi96 account at any time by contacting our customer support team. Account closure requests will be processed within 3 business days, and any valid remaining funds will be returned to you once the verification process is complete.

Judi96 also reserves the right to terminate or suspend your account for the following reasons:

• Violation of any section of these Terms and Conditions.
• Identity verification failed or the information provided was found to be inaccurate.
• Activities suspected of involving fraud, money laundering, or any other illegal activity.
• Account has been inactive for more than 12 consecutive months with no transactions.
• Upon request by the relevant legal authorities.

If an account is terminated due to a Terms violation, judi96 is not obligated to return any outstanding bonus balances or promotional credits. Valid cash balances will be returned at judi96's discretion upon completion of the investigation.

To the extent permitted by applicable law, judi96 and its board members, officers, employees, partners, and agents shall not be liable for:

• Any losses or damages arising from technical disruptions, server failures, or internet connectivity issues beyond our control.
• Loss of profits, revenue, data, or business opportunities arising from the use of or inability to use the judi96 platform.
• Any losses resulting from unauthorized access to your account due to your own negligence or failure to safeguard your login credentials.
• Actions or omissions of third parties including payment service providers, game providers, and telecommunications platforms.

Judi96's total liability to you under any circumstances shall not exceed the total amount of funds you have deposited in the 30 days preceding the relevant claim.

Judi96 respects your privacy and is committed to protecting the personal information you share with us. The collection, use, and storage of your personal data is subject to the judi96 Privacy Policy, which forms part of this overall agreement.

• Your personal information is collected solely for the purposes of account management, transaction processing, identity verification, and service improvement.
• Judi96 will not sell or disclose your personal information to third parties unless required by law or with your consent.
• All data is stored using industry-standard encryption and protected by a multi-layered security system.

Judi96 takes problem gambling seriously and is fully committed to promoting healthy and responsible play habits among all members. Our platform provides a range of self-control tools that you can use at any time:

• Deposit limit: Set daily, weekly, or monthly deposit limits directly through your account settings.
• Loss limit: Set the maximum loss limit you are comfortable with over a given period.
• Play time limit: Monitor and limit your playing time with automatic notifications.
• Self-exclusion break: Take a temporary break from the platform for 24 hours, a week, or a month as needed.
• Self-exclusion: Choose to permanently close your account if you feel you need to stop playing entirely.

If you or someone you know is experiencing issues related to problem gambling, please visit the Responsible Gaming us for more information and available support resources.

Judi96 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. When amendments are made, we will:

• Updating the "Updated" date at the top of this document.
• Sending a notification to your registered email address if the amendment involves a material change.
• Posting a notice on the judi96 platform at least 7 days before the amendment takes effect, except in emergency situations.

Continued use of the judi96 platform after the effective date of any amendment constitutes full acceptance of the revised terms. If you do not agree to the changes, you must stop using the platform and close your account before the amendment takes effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the judi96 platform in general, our support team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: Available directly on the judi96 platform for an immediate response.
• Email: [email protected] — response within 24 business hours.
• Support languages: Bahasa Melayu and English.

For complaints related to games or financial transactions, please provide the transaction ID or relevant game name so our team can resolve your issue more quickly and accurately.